Terms of Service

Last updated: April 2026

Overview

This website is operated by Isotides. Throughout the site, the terms “we”, “us” and “our” refer to Isotides. Isotides offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. These Terms of Service apply to all users of the site.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction.

You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

A breach or violation of any of the Terms will result in an immediate termination of your Services.

Products & Pricing

All products are made to order. Prices are displayed in New Zealand Dollars (NZD) and include GST where applicable. Prices are subject to change without notice.

We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your screen’s display of any colour will be accurate.

We reserve the right to limit the quantities of any products that we offer. All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

Orders & Payment

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. Payment is processed securely through our payment providers. We do not store your credit card information.

Shipping & Delivery

Free shipping is available on all orders within New Zealand. Orders are made to order and typically ship within 5 business days. Delivery times may vary depending on your location.

We are not responsible for delays caused by shipping carriers or events beyond our control. Risk of loss passes to you upon delivery to the carrier.

Returns & Refunds

We want you to love your poster. If you’re not completely satisfied, you may return your order within 30 days of delivery for a full refund. Items must be in their original condition. Contact us at hello@isotides.art to arrange a return.

If your order arrives damaged or defective, we will arrange a free replacement or full refund — no need to return the item. We will meet our obligations under the Consumer Guarantees Act 1993 (New Zealand).

Intellectual Property

All tide data visualisations, designs, and content on this site are the property of Isotides and are protected by copyright and other intellectual property laws. You may not reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

Tide data is sourced from LINZ (Land Information New Zealand) and is used under their applicable licensing terms.

Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

Personal Information

Your submission of personal information through the store is governed by our privacy practices. We collect only what is necessary to fulfil your order and will not share your information with third parties except as required to complete your transaction.

Disclaimer of Warranties & Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied.

In no case shall Isotides, our directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of the service or any products procured using the service.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New Zealand.

Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

Contact Information

Questions about the Terms of Service should be sent to us at hello@isotides.art.